Soul Council (“we”) provides journaling, AI responses, multi-perspective Councils, wisdom cards, and growth reviews. This policy applies to the Soul Council iOS app and related services.
1. Data we process
- Account and identity data: email, Apple or Google sign-in identifiers, display name, language preference, and sign-in state.
- Content you create: journals, questions, Council conversations, wisdom cards, long-term memories, and your confirmations or edits of AI candidates.
- AI feature data: text and context needed only when you request AI responses, question shaping, or a Council session.
- Purchase and entitlement data: App Store transaction IDs, product IDs, verification status, membership entitlements, and required ledgers. We do not receive full card numbers.
- Security and operations data: device tags, sign-in times, IP addresses, audit logs, error logs, job status, and necessary usage metrics.
2. Purposes
We use this data to provide sign-in and sync, store your content, generate AI results you request, maintain membership entitlements, process account deletion, secure the service, troubleshoot issues, and meet legal obligations.
3. AI and third parties
Journal text is not sent to AI merely because it is saved. Content is sent to the configured AI provider only when you request an AI feature and grant the related permission. Apple, Google, the App Store, email providers, and AI providers process data needed to complete their services under their own rules.
!AI output may be incomplete or inaccurate. We do not sell journals, Council content, or long-term memories, and we do not use them for advertising profiles.
4. Storage, security, and retention
Private content fields are encrypted at rest and transmitted over HTTPS. Deleted content enters a cleanup flow. After account deletion, private content and credentials are deleted or anonymized. Payment and entitlement ledgers required for refunds, disputes, fraud prevention, accounting, or legal duties may be retained separately from private content.
5. Your choices
In the app you can edit your profile, delete journals and memories, control AI processing permissions, and request account deletion. You may also contact us through Help & Feedback for access, correction, deletion, or other applicable rights requests.
6. Children
The service is not directed at children. Minors should use it only with a parent or guardian’s understanding and consent.
7. Updates
We may update this policy when features, vendors, or legal requirements change, and we will refresh the effective date on this page.
8. Contact
Operator: Shenzhen Wolong Intelligent Computing Technology Co., Ltd.
Email: ryan20240517@gmail.com
You can also open My → Help & Feedback in Soul Council.